We want to thank you for trusting Big Time Results on your health and wellness journey. Big Time Results wants to continue to provide you with quality Personal Training, Nutrition, yoga, and bootcamp services. In an effort to do this, we hire qualified trainers, dietitians, and staff who work with your schedules. As our trainers, dietitians, staff depend on their scheduled sessions to organize their monthly and weekly calendars, we will be implementing a cancellation policy effective June 1st, 2022. Cancellation Policy: 12-hour notice is required to cancel or reschedule a session. A no-show will be considered a paid session To cancel a session, please call/text the trainer, dietitian, staff directly If your training session includes more than one person, the other clients have the option to continue the session at the individual rate If the trainer, dietitian, staff is able to accommodate rescheduling within the same week of the canceled appointment, this will not count against your missed appointments. For any questions or concerns regarding this new policy, please contact Austin, at 417-838-2966 or Thank you, -Austin Ruesink ACC Health and Wellness, LLC; BigTime Results, DBA™